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This is a one-year contract position, to start as soon as possible.We are looking for a creative, results-orientated CRM configuration analyst to help us configure and deliver end-to-end support and continuous enhancement for our business solutions environment. Reporting to the Business Solutions Manager, this position will work with the IT team and our vendor.Responsibilities include:- Work with our VAR to implement business solutions.- Design and build Dynamics 365 solutions, including custom entities, reports, integration, forms, and workflow to address specific functionality and usability gaps.- Work collaboratively with end users to troubleshot and resolve Dynamics 365 issues.- Prepare requirement definition for new requests as needed.- Provide support for CRM users, including responding to CRM helpdesk tickets, CRM service requests, proactive issue identification and resolution.- Build online reports with Fetch XML, SSRTS reports and KPIs using Power BI.
- Knowledge of .NET programming, Java Script, web parts, Office 365 environment.- Knowledge and/or working experience with SP online and Adxstudio.- Knowledge of Sitefinity and Portal Connector.- Working knowledge of Dynamics CRM API's web services, scripting, SQL server, Scribe and other supporting technologies.- Strong analytical and problem solving skills.
A Bachelor's degree in a related discipline.
- Experience with configuring and deploying Microsoft Dynamics online solutions.- Experience with Dynamics CRM security profiles, user administration, entity configuration, process workflows.- Experience with business analysis and requirement gathering would be an asset.
To apply to this opportunity please use one of the contact methods below:
Business Solutions Manager
One fine body…